Who we are
SehatSmart is a healthcare facilitation platform that helps customers book laboratory and diagnostic tests with partner labs such as Chughtai Lab.
Our website address is: https://sehatsmart.com
Information We Collect
We may collect the following types of information from you:
Technical Information: IP address, browser type, device information, and cookies to enhance website performance and security.
Personal Information: Name, email address, phone number, and address (collected during test booking or contact form submission).
Booking Information: Details of the laboratory test(s) you select and related appointment data.
Payment Information: We do not store payment details. Payments are made directly at the partner lab.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string (hash) created from your email address may be provided to the Gravatar service to check if you use it. Gravatar’s Privacy Policy is available here: https://automattic.com/privacy/.
After your comment is approved, your profile picture (if applicable) becomes visible to the public in the context of your comment.
Media
If you upload images to the website, please avoid uploading images containing embedded location data (EXIF GPS). Visitors can download and extract such data from images on the site.
Cookies
Our website uses cookies to improve your browsing experience.
If you leave a comment, you may opt-in to save your name, email, and website in cookies for your convenience. These last for one year.
Temporary cookies are used to check browser compatibility during login; these are deleted when you close your browser.
Login cookies last for two days, and display preference cookies last for one year.
Selecting “Remember Me” keeps your login active for two weeks.
Editing or publishing an article saves an additional cookie (non-personal data), which expires after one day.
Embedded content from other websites
Articles on this site may include embedded content (e.g., videos, images, or articles). Embedded content behaves as if you visited the other website directly.
These third-party websites may collect data about you, use cookies, and track your interaction with their content. We recommend reviewing the privacy policies of any external sites you visit through our platform.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
In addition, booking details such as your name, contact number, and selected test(s) may be shared only with our partner laboratories (e.g., Chughtai Lab) to confirm your booking and discount eligibility. We do not sell or trade your personal information with any third parties.
How long we retain your data
Comments and their metadata are retained indefinitely to recognize and approve follow-up comments automatically.
For registered users, we store personal information in their profile. Users can view, edit, or delete their personal data anytime (except usernames).
Booking and contact details are securely retained for record-keeping and service improvement, in compliance with applicable laws.
What rights you have over your data
You have the right to:
- Request an exported file of your personal data stored by us.
- Request the deletion of your personal data, except where we must retain it for legal or administrative reasons.
To exercise these rights, please contact us at support@sehatsmart.com.
Where your data is sent
Visitor comments and form submissions may be checked through automated spam detection services.
When you place an order, your booking details are securely shared with partner labs for confirmation and discount validation.
Data Security
We implement advanced security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
📧 Email: support@sehatsmart.com
🌐 Website: https://sehatsmart.com